Docket Support
Contact
Questions, problems or feedback? Email help@tim.bs.
Frequently asked questions
What do I need to run Docket?
An iPhone running iOS 17 or later. Docket is iPhone only.
Where are my scans stored?
Scans are saved as JPEG files in the app’s own folder on your iPhone. You can see them in the Files app under “On My iPhone”. Recognised text and details are also written into each image’s metadata.
Does Docket save scans to my Photos library?
No. Docket never saves scans to Photos, and it doesn’t read your Photos library.
Do I need an account, or an internet connection?
There are no accounts, and the app makes no network requests. Text recognition happens on your iPhone.
The camera isn’t working.
iOS asks for camera permission the first time you scan. If you said no, open the Settings app, find Docket, and switch Camera on.
Docket got a detail wrong, or couldn’t read a page.
You can correct any detail by hand and add a comment. Key details are shown over the photo to help you spot mistakes, and the review screen flags possible duplicates and pages whose text wasn’t read well.
How do I find an old receipt or letter?
Search across all recognised text, or filter the list by tag. You can apply tags while scanning or later, one at a time or in bulk.
How do I get my scans out of Docket?
Export or share images, a CSV report, searchable PDFs (with an invisible text layer) or plain-text files. You can send them to the Files app, Google Drive, email and other apps.
How do I delete my data?
Deleting the app deletes its data from your iPhone. iOS backups may include app data according to your iCloud or device backup settings. See the Privacy Policy for more.